1. Subscription Plan
The Care4U monthly subscription provides 100 disposable underpads (60 × 90cm) for S$35.90 per month, including FREE standard delivery to eligible Singapore addresses.
2. Monthly Billing
Your first payment of S$35.90 will be charged when you subscribe. Subsequent payments will be automatically charged monthly using your authorised payment method until your subscription is cancelled.
3. No Minimum Commitment
There is no minimum subscription period. You may cancel your subscription at any time without a cancellation fee.
4. Subscription Cancellation
To prevent the next monthly charge, please request cancellation at least 48 hours before your scheduled renewal date.
Cancellation stops future subscription charges and deliveries. It does not automatically cancel or refund orders already processed.
5. Delivery and Address Changes
Please request any changes to your delivery address, contact details or delivery instructions at least 7 working days before your next scheduled renewal.
Delivery changes are subject to the processing status of your order. Free standard delivery applies to eligible promotions and Singapore addresses.
6. Refunds and Order Changes
Requests to cancel or refund an order already paid for will be assessed according to its fulfilment status, Care4U’s applicable returns and refunds policy, and Singapore consumer-protection requirements.
7. Customer Support
To request cancellation, update delivery information or enquire about your subscription, please contact Care4U using the contact details published on https://care4ushop.com/.
Care4U will confirm subscription cancellation requests in writing.
8. Changes to Subscription Terms
Care4U may update subscription terms or pricing by providing advance notice of material changes. Customers may cancel before revised terms or pricing take effect.
9. Subscription Delivery
The first delivery will be arranged after successful payment. Subsequent deliveries will be arranged following successful monthly renewal payments, subject to order processing and delivery availability.